WhatsApp · Written brief · Email

Begin with one message.

Tell us the people, the reason and the moments you want to remember. A real person replies within 24 hours.

Karst hills streaming past a high-speed train window, tea on the fold-down tableConcept visual

Your brief

The written route.

The people, the dates, the feeling — three lines is plenty to start.

No payment, no obligation at this stage. Your details stay between us — see our privacy note.

What happens next

From your first message to a plan worth keeping.

The same six steps, whichever door you knock on. You will always know where you are in them.

  1. A reply within 24 hours.

    A real person reads your note and writes back. No autoresponder, no ticket number — usually the same person who will plan the trip.

  2. A first direction, free.

    A short outline of where, when and roughly how much, shaped around what you told us. Yours to keep either way.

  3. Refine together.

    Questions and adjustments over WhatsApp or email, at your pace. Some briefs settle in two messages; some take a month of thinking. Both are normal.

  4. An itemised proposal.

    Hotels named, drives timed, costs listed line by line. Nothing vague, nothing hidden in a package price.

  5. Contract and a 50% deposit — only when you're ready.

    A signed service contract and a 50% deposit lock every booking at the agreed price. Nothing is owed until the plan is one you actually want to travel.

  6. Balance, one month before departure.

    The remaining balance is due one month before travel. After that, everything is simply waiting for you.

And if you are only looking

No mailing list. No follow-up campaign. If the timing isn't right, we'll simply be here later.

Other doors

Every route reaches the same desk.

WhatsApp

+86 135 5020 8724

The quickest route. Replies in English — usually within a few hours, always within 24.

Email

hello@panda-journeys.com

Better for longer briefs, attachments and forwarded plans.

One tap

Open the chat

On your phone it opens straight into our WhatsApp — no number to save.

Operated by 成都光大国际旅行社 — licensed since 1987Travel licence L-SC-CJ00008See the paperwork →

Start the conversation

Ready when you are.

No pitch, no pressure — just a considered first reply from someone who plans China for a living.

Replies in English · Usually within a few hours, always within 24